Google Authenticator Guide

1.How to install and use Google Authenticator on the web？

1）Search“Google Authenticator ”from your mobile browser or app store, download and install.

2）Open the app if you finished the installation, click “Get started” and go to the next step to add accounts.

3) There are two options to add accounts：

① Click【Scan a QR code】，scan the QR code on Bibox page to add;

② Click【Enter a setup key】， Manually add your account name and key.

(Tips: QR code or the key can be found on the homepage of Bibox-Icon-Account Security-Google Authentication-Enable.)

4) After adding the account, Google Authenticator will show you the 6-digit code and your account name (the 6 digits are the Google authentication codes).

 

5) Then enter the 6-digit code as it shows.

For the security of your account, Bibox does not support the user to cancel the Google Authenticator.

①If you need to reset it, please go to Icon-Account Security-Google Authentication for change.

 

②If your phone is lost, or Google Authenticator is uninstalled that you cannot enter the google authentication codes, please send an email to [e-mail] to delete it.

 

2. How to install and use Google Authenticator on mobile?

1) Use the browser of your mobile phone to search“Google Authenticator ”to download and install.

2) Open the app after installation, click “Get started” to add accounts.

3)There are two options to add accounts：

① Click【Scan a QR code】，scan the QR code on Bibox page to add;

② Click【Enter a setup key】， manually add your account name and key.

 

③ QR code or the key can be found on the left top corner of the APP homepage-Security Center-Google Auth.

 

4) After adding the account, Google Authenticator will show you the 6-digit code and your account name (the 6 digits are the Google authentication codes).

5) Then enter the 6-digit code as it shows.

 

If you need to reset Google Authenticator, please go to Icon-Security Center-Google Auth for change.

 

Note：

1.Google authenticator is used to log in, withdraw, modify password and security setting, if you always cannot receive SMS verification code, it is suggested to bind Google authenticator.

2.Do not delete the Google authentication accounts in the authenticator, or you will not be able to operate your account of Bibox. If your phone is lost, or Google Authenticator is uninstalled that you cannot enter Google authentication code, please contact customer service: [e-mail].

3.If it keeps telling you that the google authentication code is wrong, please check and adjust the time of your cellphone.